주 콘텐츠로 건너뛰기

How can I switch email clients whilst using Deskpro? - 지식 베이스 / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can I switch email clients whilst using Deskpro?

How can I switch email clients whilst using Deskpro?

저자 리스트

Question:

 E.g We are migrating our email from Exchange into Google apps and would like some advice on the setup and what we need to do in order to ensure Deskpro continues to work during and after the migration.

Answer:

We recommend getting all email targeting the Exchange host to forward mail on to the Google Apps host. Then edit the email accounts in Deskpro to use the new Google Apps host. This ensures that Deskpro only has a single account, the real Google Apss host, and means during the switch-over all mail is funnelled into that single host, regardless of where it is actually entered into.

So:

1) Configure Exchange to forward from itself > Google

2) Edit Deskpro to use the Google accounts

도움이 되었습니다 도움이 되지 않음

이 페이지가 도움이 된다고 생각하는 사람들의 수 45 / 85