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지식 베이스
Deskpro Legacy
Can tickets be put on hold?
Can tickets be put on hold? - 지식 베이스 / Deskpro Legacy - Deskpro Support
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WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see:
How can you avoid Ticket Collision?
Can tickets be put on hold?
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Last updated:
2023. 9. 8.
by
Lara Proud
Can tickets be placed into pending by one technician to prevent two technicians from replying at once.
Yes.
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지식 베이스
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Chris Padfield
Last update
2023. 9. 8.