Automatically generated agent note doesn't show agent name - 피드백 / Bug Report - Deskpro Support

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Automatically generated agent note doesn't show agent name Finished

Philipp Bartsch

Hi,<br /> I let the system add a note (in the name of our supervisor) after a defined period to demand attention of the respective ticket agent. In the notifications only "New agent note by" is shown whereas normally the name of that agent is shown that added a note.

Comments (1)

Philipp Bartsch

8 년 전

Solved

New Bug Report

Author: Philipp Bartsch
Last update: 2018. 2. 27.