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Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
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피드백
Submit Feature Request
Bug Report Design Feedback
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Status
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Activity
1
Ability to create HTML Knowledge, News and Guides
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2
Custom Messenger buttons
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2
Process agent email replies to notes as notes, and emails to replies as replies.
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2
Include Approval information in PDF Export of ticket
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10
Improve colors options for stacked bar graphs
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49
Deskpro Search Metadata Description
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16
Reporting for ignored calls on Voice Round Robin
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5
Adding Audio Option for Deskpro Captchas
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7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
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4
Have widget menu visible at all times on dashboards
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5
API endpoint for per organization custom field
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5
Customisable tab title
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22
Hover pop-up for ticket subject line
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5
Option to change subject line on ticket when user's email contains a different subject
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25
Full Message View Permanent
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5
Confirmation message pop up when changing department of a ticket
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0
Search/filter and delete options for uploaded images
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6
Set triggers to run based on SLA statuses changing
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0
Embedded Widget - Screenshot Function
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0
Send the admin a notification when e-mail is rejected
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11
Reporting on usergroups
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1
4
Create report that lists out the person the chat is aimed at in a note
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12
Change the default selection in the ticket search
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6
Reports for users
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4
Improved live reporting for Voice
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3
Ability to create variables/global fields in the system
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5
Improve ticket debug logs
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10
Increase amount of tickets shown in ticket list
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6
Improve HTML table formatting
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4
Support multi language in the mobile apps
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4
Show the full hierarchy of custom fields in dpql report output
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2
Chat permissions options, view historical chats.
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2
Support & Integration for Calendly Scheduling
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4
CRM Listing - ability to show or hide Users set to "disabled"
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2
Ability to have individual meta titles for users
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3
Ability to add a value to, or remove a value from, a category-like field
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2
Modifiable robots.txt file
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6
Parsing message content into custom fields
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26
More filter options for text box custom fields
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3
When copying text into Deskpro reply box, would like it to retain original formatting
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7
Ticket filters with 'OR' logical condition
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3
Option for custom links behind the ticket ID number in reports
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3
Task criteria in ticket triggers
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12
Hiding Untranslated Articles
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1
7
Guide Subscriptions/Notifications
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4
Stop logged in users from being able to edit their name in the ticket submission form
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4
Retain existing field values when adding other values to a multi select field via a trigger
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3
Option to create page sections with H2 and H3 in Guides
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6
Integration of Jira App with Multiple Jira Instances\ Servers
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4
Call Tickets - Show Local Time, if TZ is different from Agents
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0