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No results with tickets.person_email.email - Knowledgebase / Using Deskpro / Reports - Deskpro Support

No results with tickets.person_email.email

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Question:

I am using tickets.person_email.email to get user email addresses, but this doesn’t return any results, even if they have an email address.


Answer:

Use tickets.person.primary_email.email instead.

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