How do I include ticket account addresses in emails? - ナレッジベース / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: Include Ticket Account addresses in Emails

How do I include ticket account addresses in emails?

最終更新日：2023/09/08更新者Benedict Sycamore

Question:

I want to display the ticket email account that an email was sent from as part of an email template. Is this possible?

Answer:

To display the ticket email account that a message was sent from in the email body, use:

{{ ticket.email_account.use_email_address }}

参考になった役に立たない

81 人中 44 人がこのページは参考になったと答えました

コメントを追加

コメントを投稿するには、ログインまたは登録が必要です。

ログイン
登録

作者: Ben Henley
Creation date: 2015/06/22
Last update: 2023/09/08
Publish date: 2015/06/22