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Integrating Deskpro with your Slack workspace

Slack & Microsoft Teamsで
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公開日: 2024年8月21日|最終更新日: 2025年6月29日

The Deskpro Slack app provides a way for your agents to easily create and add notes to Deskpro tickets from Slack messages.

Installing the Deskpro Slack AppCopy link to Installing the Deskpro Slack App to clipboard

To connect your Slack workspace to your Deskpro help desk, first install the Deskpro Slack App.

  1. Navigate to Admin > Apps & Integrations > Slack & Teams

  2. Click install button within the install Slack integration section.

Slack Instructions.png

  1. A new tab will open that will prompt you to connect your workspace with the Deskpro Slack App. Press the Allow button

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  1. Great the Deskpro Slack app has been installed to your Slack Workspace

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Creating Deskpro tickets via SlackCopy link to Creating Deskpro tickets via Slack to clipboard

With the Deskpro Slack application installed you can check out our agent guide on how to create and manage Deskpro tickets via Slack here.

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次のページConnect Microsoft Teams to Deskpro

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