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Knowledge base
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Comunità
15
Risultati in Knowledge base per:
“Live Chat”
(0)
Risultati in Comunità per:
“Live Chat”
(15)
Ability to disable sending chat transcripts to users
0s
Chat fields required to help with chat reporting
0s
Admin able to sign agents out of chat
4A
Disable agent's automatic signing to chat
6A
Changing the font family-color of the chat/ticket widget.
1A
Allow blocking of domains at chat level
7A
Add ability to select certain times of the day for chat to be available.
5A
More positions (and other options) for the chat widget
1A
Automatic transfer of chat transcript to an specific agent's ticket pool or email
8A
Selecting between Chat & Ticket in website widget
7A
Make the chat/ticket widget editable e.g allow Google Tag Manager to be installed
0s
Improvements for the chat feature.
7A
A more mobile friendly version of
live chat
6A
Public chat history should be visible to agent handling the ticket that was created from it
8A
Change chat widget status based on available agents.
5A
Risultati in Novità per:
“Live Chat”
(0)
Risultati in File per:
“Live Chat”
(0)