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Centro Assistenza
Cerca tag
"Agent Interface"
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Knowledge Base
0
Novità
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Comunità
15
Risultati in Knowledge Base per:
“Agent Interface”
(0)
Risultati in Comunità per:
“Agent Interface”
(15)
Delayed Send Feature
3A
Auto Save for creating new ticket
7A
Option for
agent interface
to default to Note
3A
Granular Field Visibility Access in the CRM
0s
Let the Agent Keep a Reply Draft when Changing the User
7A
Viewing agent-only notes
4A
Forward entire ticket history
7A
Allow for “Internal Only Tickets”
0s
Allowing for text to be added above Reply Line
0s
Task creation usability enhancement
3A
See Urgency of ticket when set to Awaiting User and Resolved
2A
Add 'create feedback' on context menu from within a ticket
6A
Add a list of related articles in /kb/{article_id} to the response output
8A
Ability to restrict certain agents from viewing notes
8A
Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality
3A
Risultati in Novità per:
“Agent Interface”
(0)
Risultati in File per:
“Agent Interface”
(0)