I am not getting full-text search from the new search bar - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

I am not getting full-text search from the new search bar

Ultimo aggiornamento: 9 nov 2017 di Paul Davies

Question:

I'm not getting search matches on the full text of tickets with my Deskpro On-Premise installation. I only get matches on the subject line. What's going wrong?

Answer:

To enable improved search in Deskpro On-Premise, you must set up an Elasticsearch cluster and use it to index your helpdesk.

See the documentation on Installing Elasticsearch.

Utile Inutile

40 su 104 persone hanno trovato utile questa pagina

Aggiungi un commento

Accedi o registrati per inviare un commento.

Accedi
Registrati

Autore: Ben Henley
Creation date: 16 set 2014
Last update: 9 nov 2017
Publish date: 16 set 2014