Passa al contenuto principale

Mass update Team of ticket via Admin area - Community / Feature Request - Deskpro Support

0

Mass update Team of ticket via Admin area Report

We are changing the way our Deskpro teams are set up. I'm splitting team A into team B & C. I would like to have a tool (under Admin > Data > Utilities) that allows me to mass update the Team assigned to tickets, based on other criteria.
In our case, I would like to assign from team A to team B if Department = X, and from team A to team C if Department = Y.

Aggiungi un commento

Accedi o registrati per inviare un commento.

Hai dimenticato la password?