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Disable transcript download - Community / Feature Request - Deskpro Support

New Feature Request

3

Disable transcript download In Development

Futa Odahara

I would like to request a feature to disable the chat transcript to be downloaded by User and Agents according to Admin set up.

Also, allow the chat transcript depending on some chat criteria such as:

The Agent has responded.
The Agent hasn't responded.
Others.

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New Feature Request

Autore: Futa Odahara
Last update: 17 nov 2023
Category: Chat