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"Agent Interface"

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Knowledgebase 0
News 0
Files 0
Community 15

Showing results in Knowledgebase for: “Agent Interface” (0)

Showing results in Community for: “Agent Interface” (15)

Problems and incidents as a criteria in Filters
9M
Agent Avatar
9M
Locking 'ordered by' for agents
9M
See forwarded messages as separate entries in message log
9M
Let agent choose default response status
9M
Allow agents to choose Microphone and Speakers used by Voice
9M
Lock icon in condensed ticket list view
9M
Merge History and Search field in top navigation bar
9M
Full Message View Permanent
9M
Sort by subject
9M
When opening a ticket, make the view jump to the top of the last message
9M
Additional Avatar Sources
9M
Custom fields on ticket message in agent interface
9M
Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
9M
Macro Action - Set No Agent Team
9M

Showing results in News for: “Agent Interface” (0)

Showing results in Files for: “Agent Interface” (0)

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