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Problems and incidents as a criteria in Filters - Community / Feature Request - Deskpro Support

New Feature Request
Problems and inciden... Community
18

Problems and incidents as a criteria in Filters Collecting Feedback

I wanted to create a ticket filter in the agent interface to show only tickets assigned to myself but not linked to any Problem and incident.

 

The issue is that I cannot filter by assigned Problem and incident on a ticket.

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New Feature Request
Problems and inciden... Community

Labels

Agent Interface Filters Problems and incidents
Author
Christian Mattart
Date Created
Mar 26, 2020
Category
Functionaility