Skip to main content
Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Tanggapan
Tanggapan
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Komentar
Activity
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
15 Okt 2021
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Colin
7 Okt 2021
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
7 Okt 2021
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27 Sep 2021
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
16 Sep 2021
Collecting Feedback
0
6
Set triggers to run based on SLA statuses changing
Amabel Watkins
13 Sep 2021
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
7 Sep 2021
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
7 Sep 2021
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
6 Sep 2021
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
6 Sep 2021
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
3 Sep 2021
Report
0
1
Möglichkeit den Login für User abzuschalten
Alexander Pajak
26 Agu 2021
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Alexander Pajak
26 Agu 2021
Report
0
1
Archivierung von Tickets
Alexander Pajak
26 Agu 2021
Report
0
0
Chat queue delete feedback
Sliced Tech
16 Agu 2021
Report
0
11
Reporting on usergroups
Robert Tanka
13 Agu 2021
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
13 Agu 2021
Collecting Feedback
0
12
Change the default selection in the ticket search
Marion Abramo
13 Agu 2021
Collecting Feedback
0
6
Reports for users
Steffen Kemme
13 Agu 2021
Collecting Feedback
0
4
Improved live reporting for Voice
Jeff Hauman
12 Agu 2021
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
11 Agu 2021
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
11 Agu 2021
Report
0
5
Improve ticket debug logs
Eric Meiners
5 Agu 2021
Collecting Feedback
0
9
Increase amount of tickets shown in ticket list
Schowdhury
3 Agu 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
3 Agu 2021
Collecting Feedback
0
4
Support multi language in the mobile apps
Roxane Collin
2 Agu 2021
Collecting Feedback
0
4
Slack App : Voice Integration
Zachery Woods
2 Agu 2021
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Victor Salgado
30 Jul 2021
Collecting Feedback
0
2
Chat permissions options, view historical chats.
Lu Parente
29 Jul 2021
Collecting Feedback
0
2
Support & Integration for Calendly Scheduling
Jacquot, Etienne P
29 Jul 2021
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
Earene Lee
29 Jul 2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
27 Jul 2021
Collecting Feedback
0
3
Ability to add a value to, or remove a value from, a category-like field
Jeroen van der Steen
23 Jul 2021
Collecting Feedback
0
2
Saving attachments fails without indication when the virus scanner interferes
Jeroen van der Steen
22 Jul 2021
In Development
0
5
DeskPro Variables for Snippets
Elliott Collins
20 Jul 2021
In Development
1
2
Modifiable robots.txt file
Stella Ruibal
23 Jul 2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
16 Jul 2021
Collecting Feedback
0
26
More filter options for text box custom fields
Ahmad Sahrizal
16 Jul 2021
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
16 Jul 2021
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
14 Jul 2021
Collecting Feedback
0
7
Ticket filters with 'OR' logical condition
Stéphane Marteau
14 Jul 2021
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
9 Jul 2021
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
5 Jul 2021
Collecting Feedback
0
3
Task criteria in ticket triggers
Rob Rooney
2 Jul 2021
Collecting Feedback
0
12
Hiding Untranslated Articles
Marco Sanz
30 Jun 2021
Collecting Feedback
1
3
Disable transcript download
Futa Odahara
23 Jun 2021
In Development
0
7
Guide Subscriptions/Notifications
Jason Gillan
18 Jun 2021
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
17 Jun 2021
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
11 Jun 2021
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
17 Jun 2021
Report
0