Skip to main content
Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Tanggapan
Tanggapan
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Komentar
Activity
10
DQPL: Total ticket open time - Work hours only
Izsak Szikra
20 Jul 2022
Report
0
2
Filter articles via brand with the api
Kate McCully
19 Jul 2022
Collecting Feedback
0
0
Adding support for O365 Protected messages
Lewis Stonier
6 Jul 2022
Collecting Feedback
0
2
We would like user groups split by brand
Luke Bryant
4 Jul 2022
Collecting Feedback
0
1
Add Guide pages to multiple Guides
Bas Rikkerink
4 Jul 2022
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23 Jun 2022
Collecting Feedback
0
1
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Aleksei
18 Mei 2022
Collecting Feedback
0
2
Improve trigger options for tasks
Vince Ragozzino
21 Apr 2022
Collecting Feedback
0
6
Print/PDF reports
Peter Tse
20 Apr 2022
Collecting Feedback
0
3
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20 Apr 2022
Collecting Feedback
0
5
Custom ring voice
Zachery Woods
12 Apr 2022
Collecting Feedback
0
5
Notifications for blocked attachments
Jeroen van der Steen
12 Apr 2022
Collecting Feedback
0
2
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7 Apr 2022
Collecting Feedback
0
68
Merge multiple tickets into one
Stefan Behrens
6 Apr 2022
Collecting Feedback
3
5
Additional total times in DPQL
Joshua Thompson
5 Apr 2022
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Kieron Hill
5 Apr 2022
Collecting Feedback
0
4
Email confirmation receipt
Grigory Murashov
1 Apr 2022
Collecting Feedback
1
0
Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
28 Mar 2022
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Ramirez, Javier
18 Mar 2022
Collecting Feedback
0
2
Reports custom data parent value
Christine Loh
17 Mar 2022
Collecting Feedback
0
0
Add Notification
Alexandros Karagiannis
15 Mar 2022
Collecting Feedback
0
3
Changing timeframes on the Group By Selection
Christine Loh
11 Mar 2022
Collecting Feedback
0
0
Organization Managers should not be cc'd on their own tickets
Marion Abramo
7 Mar 2022
Collecting Feedback
0
0
Separate the owned and team agent permissions
Chris Radi
4 Mar 2022
Collecting Feedback
0
0
Allow a user to be created within Deskpro without the need for an email address.
Colin
3 Mar 2022
Collecting Feedback
0
6
Multiple questions in the satisfaction survey
Matthew Wray
28 Feb 2022
Collecting Feedback
1
5
Voice - Tiered Queues/Overflow
Zachery Woods
25 Feb 2022
Collecting Feedback
0
3
Ability in triggers to select parent value
Amabel Watkins
23 Feb 2022
Collecting Feedback
0
6
Scheduled tickets/tasks
Dennis Joy
8 Feb 2023
Collecting Feedback
1
2
Auto-correct and auto-capitalise words in the reply box
OJ Olegario
3 Feb 2022
Collecting Feedback
0
3
Create report that is able to link articles to brands
Lore Durieu
1 Feb 2022
Collecting Feedback
0
7
Forward an email into an existing ticket
Matthew Wray
31 Jan 2022
Collecting Feedback
0
2
Link to Support page on the Agent Interface more accessible
Marion Abramo
8 Feb 2023
Collecting Feedback
0
2
Alerts for incoming email processing errors
Matthew Wray
8 Feb 2023
Collecting Feedback
1
1
Ability to create HTML Knowledge, News and Guides
Marion Abramo
26 Jan 2022
Collecting Feedback
0
2
Custom Messenger buttons
Jared
8 Feb 2023
Collecting Feedback
0
2
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
8 Feb 2023
Collecting Feedback
0
2
Include Approval information in PDF Export of ticket
Matthew Wray
8 Feb 2023
Collecting Feedback
0
10
Improve colors options for stacked bar graphs
Aïdée Carrière
8 Feb 2023
Collecting Feedback
0
49
Deskpro Search Metadata Description
Alexander Lloyd Clemons
8 Feb 2023
Collecting Feedback
0
16
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
8 Feb 2023
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Michael Bittle
23 Nov 2021
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22 Nov 2021
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Amabel Watkins
22 Nov 2021
Collecting Feedback
0
5
API endpoint for per organization custom field
Marlon
18 Nov 2021
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
15 Nov 2021
Report
0
5
Customisable tab title
Simon Frost
8 Feb 2023
Collecting Feedback
0
22
Hover pop-up for ticket subject line
Joël Messas
27 Okt 2021
Collecting Feedback
0
5
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26 Okt 2021
Collecting Feedback
0
25
Full Message View Permanent
hojjat mehrabi
20 Okt 2021
Collecting Feedback
0