Címkék keresése - Deskpro Support
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Organization users' time zone matching made easier
Hello everyone, When assigning time zones to users of organizations, Deskpro presents such a large c...
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Custom Fields Dependent on Organization
It would be nice to be able to control which organizations see certain custom fields.
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Option to alphabetize category list items
We have a category labeled "Branch" in our deskpro and within this category are all of the locations...
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Change Organization phone numbers to tel protocol links
User contact phone numbers are are 'tel' links and can be clicked to send the phone number to a call...
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Ability to set Parent and Child for an Organisation
At present, when viewing an organisation, you can only assign a child. It would save time & clicking...
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Suspend organisation similar to disabling a user
We'd like to be able to suspend an organisation in a similar way to how you can disable users. This ...
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Better management of organizations and users
We have 2000+ resellers in our ERP system which are forever changed by adding new, removing old cust...
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One customer with several organizations
I consider it is interesting the option that one customer can have several organizations, for exampl...
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Make Deskpro recognise the organisation when it has been cc'd on an email
Make Deskpro recognise the organisation when it has been cc'd on an incoming email
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Add a timezone field for Organizations
It would be helpful if you could assign a timezone field to an organization. Then users could inher...
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Preferred Organization Language
Can I set the preferred language of an organization of a user? Can the language be inherited from or...
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Visibility of members of a child organization on organization page
It would be nice for organization CRM pages to show the members of their child organizations in the ...
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Prevent Auto-Fill when adding a new Person or Organization
When I go to create a new Person or Organization, the auto-fill is annoying and rather than turning ...
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Add Sort Criteria for Organizations
The sort criteria for organizations is currently limited. If you could add some extra options that ...
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Auto-Fill causes mistake when creating users and organizations
An impact I've noticed when managing users and organizations is that some time when as an agent crea...
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Associate tickets with other organizations
We often have resellers or vendors who open tickets on behalf of our customers. This presents a prob...
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Organization Parents in overview table
Is it possible to display the parents of the organizations in the table and also in the ticket? Ther...
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Merge Organizations Action
I'd like to be able to merge two companies/organizations in the CRM.
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Update CRM Permissions
Is there a way that permissions can be updated in order to allow agents to create new tickets and ch...
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Show Organisation Label in the ticket Detail
Is it possible to show the Organisation Labels in the ticket detail display options, in the agent Vi...
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Create Tickets for Organizations
Would it be possible to create a ticket for an Organization? Not all problems or tickets are user ...
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Customizable formatting of postal address for persons and organizations
Currently the postal address block is formatted, so that the town is shown before the zip code. This...
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Elastic search specific a a particular user/organization
We are trying to come up with ways to find specific issues/information in a client's history more qu...
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Filtering/sorting for organization/user tickets lists
It would be helpful to know what the default sorting for an organizations tickets are. It doesn't se...
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Make custom user and organisation fields available in list views for persons/organisations
when displaying a list of tickets i can select custom user fields as additional columns. for some re...