Hírek / Product / Product (Agent)

nov. 27 2023

Streamline your support with Ticket Templates

Lara Proud

Product (Agent)

máj. 23 2023

Streamline workflows with an improved Ticket Actions menu

Lara Proud

Product (Agent)

máj. 22 2023

Improved the visibility of User and CC fields

Lara Proud

Product (Agent)

máj. 30 2023

Effortlessly organize tickets based on channel

Lara Proud

Product (Agent)

jún. 5 2023

Benefit from improved navigation between our search features

Lara Proud

Product (Agent)

jún. 12 2023

Seamlessly move between Deskpro instances with Workspaces

Lara Proud

Product (Agent)

júl. 11 2023

Refer a friend, earn a $250 gift card - in 3 simple steps

Lara Proud

Product (Agent)

júl. 11 2023

Group and access Queues with more flexibility

Lara Proud

Product (Agent)

júl. 25 2023

Try out the powerful new HTML editor for Knowledgebase Articles

Lara Proud

Product (Agent)

júl. 27 2023

Summarize complex ticket threads with Ticket Summary

Lara Proud

Product (Agent)

júl. 27 2023

We've made it easier to find tickets from specific Users or Organizations

Lara Proud

Product (Agent)

szept. 25 2023

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

Lara Proud

Product (Agent)

nov. 13 2023

More Streamlined Snippet and Macro Navigation

Lara Proud

Product (Agent)

máj. 15 2023

Get even better visibility on tickets

Lara Proud

Product (Agent)

jan. 22 2024

Deskpro's CRM is enhanced with Lists

Lara Proud

Product (Agent)

febr. 6 2024

Easily filter your Community Topics with Lists

Lara Proud

Product (Agent)

febr. 29 2024

Organize Help Center content easily with Publish Lists

Lara Proud

Product (Agent)

febr. 29 2024

Access Organization Profiles more easily with this Properties update

Lara Proud

Product (Agent)

márc. 26 2024

A New Look for User and Organization Profiles

Lara Proud

Product (Agent)

máj. 9 2024

Apply Macros from the Reply Box with Shortcodes

Lara Proud

Product (Agent)

máj. 20 2025

Customize Ticket Hover Previews for a More Focused Experience

Lara Proud

Product (Agent)

júl. 28 2025

Microsoft Azure Translation for Channels

Alberto

Product (Agent)

júl. 28 2025

AI-Powered Answers, Now in Slack

Lara Proud

Product (Agent)

júl. 28 2025

Let Anyone Create Tickets in Slack

Lara Proud

Product (Agent)

szept. 23 2025

Get Ticket Updates in Slack with Deskpro

Lara Proud

Product (Agent)

okt. 4 2022

We have reduced the size of the reply box default state

Lara Proud

Product (Agent)

aug. 30 2022

Stay up to date with all of Deskpro's recent changes

Lara Proud

Product (Agent)

aug. 30 2022

Access all your ticketing features easily

Lara Proud

Product (Agent)

aug. 30 2022

You can now clear your Ticket Search History

Lara Proud

Product (Agent)

aug. 30 2022

Refine Ticket Search with a powerful new filtering sidebar

Lara Proud

Product (Agent)

szept. 6 2022

Quickly copy data from fields with a click

Lara Proud

Product (Agent)

szept. 6 2022

You can now view the Email Message Source

Lara Proud

Product (Agent)

okt. 4 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud

Product (Agent)

szept. 6 2022

Add Snippets and Attachments to the Follow Ups reply actions

Lara Proud

Product (Agent)

máj. 15 2023

We have simplified creating user profiles

Lara Proud

Product (Agent)

szept. 13 2022

You can now download emails from a User's ticket

Lara Proud

Product (Agent)

szept. 20 2022

Collapse and expand User Profiles to keep your workspace tidy

Lara Proud

Product (Agent)

szept. 28 2022

We have optimized ticket loading speed

Lara Proud

Product (Agent)

aug. 25 2022

We have a new way of communicating our latest product updates

Lara Proud

Product (Agent)

okt. 4 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud

Product (Agent)

okt. 4 2022

You can add Macros to run at ticket creation

Lara Proud

Product (Agent)

okt. 10 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud

Product (Agent)

febr. 7 2023

Improved Global Search Capabilities

Lara Proud

Product (Agent)

febr. 14 2023

Export multiple pages of tickets as a CSV

Lara Proud

Product (Agent)

febr. 14 2023

Snippet variables now support more custom fields

Lara Proud

Product (Agent)

márc. 6 2023

Apply Time and Billing Charges using Email Action Codes

Lara Proud

Product (Agent)

ápr. 6 2023

We have improved the UI Status and Urgency on Tickets

Lara Proud

Product (Agent)

ápr. 18 2023

Redirect messages to your different brands

Lara Proud

Product (Agent)

ápr. 24 2023

Apply quick actions without even opening a ticket

Lara Proud

Product (Agent)

máj. 9 2023

You can now minimize and expand the ticket reply box

Lara Proud

Product (Agent)

Hírek / Product / Product (Agent) - Deskpro Support

Product (Agent)

Streamline your support with Ticket Templates

Streamline workflows with an improved Ticket Actions menu

Improved the visibility of User and CC fields

Effortlessly organize tickets based on channel

Benefit from improved navigation between our search features

Seamlessly move between Deskpro instances with Workspaces

Refer a friend, earn a $250 gift card - in 3 simple steps

Group and access Queues with more flexibility

Try out the powerful new HTML editor for Knowledgebase Articles

Summarize complex ticket threads with Ticket Summary

We've made it easier to find tickets from specific Users or Organizations

Translations for Guides, News Posts, and Files in Deskpro's Help Center!

More Streamlined Snippet and Macro Navigation

Get even better visibility on tickets

Deskpro's CRM is enhanced with Lists

Easily filter your Community Topics with Lists

Organize Help Center content easily with Publish Lists

Access Organization Profiles more easily with this Properties update

A New Look for User and Organization Profiles

Apply Macros from the Reply Box with Shortcodes

Customize Ticket Hover Previews for a More Focused Experience

Microsoft Azure Translation for Channels

AI-Powered Answers, Now in Slack

Let Anyone Create Tickets in Slack

Get Ticket Updates in Slack with Deskpro

We have reduced the size of the reply box default state

Stay up to date with all of Deskpro's recent changes

Access all your ticketing features easily

You can now clear your Ticket Search History

Refine Ticket Search with a powerful new filtering sidebar

Quickly copy data from fields with a click

You can now view the Email Message Source

Active Status is now visible on Agent Avatars across the interface

Add Snippets and Attachments to the Follow Ups reply actions

We have simplified creating user profiles

You can now download emails from a User's ticket

Collapse and expand User Profiles to keep your workspace tidy

We have optimized ticket loading speed

We have a new way of communicating our latest product updates

We have enhanced the design of our Header Bar and Tabs

You can add Macros to run at ticket creation

Introducing our new Scratchpad App for convenient note-taking

Improved Global Search Capabilities

Export multiple pages of tickets as a CSV

Snippet variables now support more custom fields

Apply Time and Billing Charges using Email Action Codes

We have improved the UI Status and Urgency on Tickets

Redirect messages to your different brands

Apply quick actions without even opening a ticket

You can now minimize and expand the ticket reply box

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