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Trigger rule by number of replies on a ticket - Ötlettár / Feature Request - Deskpro Support

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Trigger rule by number of replies on a ticket Collecting Feedback

I would like to be able to trigger an action when the number of replies exceeds certain number of replies. It's maybe not that interesting for the agent itself, but for a manager it might be in case that there is a huge number of replies without actually getting the ticket to be closed.

Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...

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