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At the moment it isn't possible to show both the ticket ID and ticket reference on the ticket without using a custom field.
It would be good if you could show both (there's a lot of empty space to the right of the ticket header so this area would be ideal).
Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...
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