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Restrict agent permissions to Knowledgebase (KB) - Ötlettár / Feature Request - Deskpro Support

New Feature Request
Restrict agent permi... Ötlettár
36

Restrict agent permissions to Knowledgebase (KB) Collecting Feedback

We would love the ability to restrict agent side permissions for KB articles (ie: some agents cannot see/access some articles)

Comment (1)

Matthew Rowell
Yes, we need this as well as some of the KB articles we would publish include information that is not privy to all agents.

Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...

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New Feature Request
Restrict agent permi... Ötlettár

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Agents knowledgebase Permissions
Szerző
James Warner
Létrehozás dátuma
2014. febr. 25.
Category
Publish