Skip to main content

Reassign ticket if agent logs out - Ötlettár / Feature Request - Deskpro Support

29

Reassign ticket if agent logs out Collecting Feedback

It would be helpful if you could set up a ticket update trigger that ran when an agent logs out.


This could be used to pass the ticket to another agent, a round robin or a queue.   

Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...

Please log in or register to submit a comment.

Need a password reminder?