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Mention creation of linked tickets as notes - Ötlettár / Feature Request - Deskpro Support

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Mention creation of linked tickets as notes Collecting Feedback

Linked tickets are not really visible in the agent interface. When creating linked tickets, it is common usage that our agents add a note to the parent ticket (or to their siblings) mentioning the fact that a linked ticket was added. This is part of the ticket history, so I think it would be a great feature to automate this. Thanks for voting this up :-)

Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...

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