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Manager Approval Process - Ötlettár / Feature Request - Deskpro Support

54

Please put a field on the user interface that is only visible to organization managers. Maybe a checkbox that says ‘Approved’. Another checkbox could be added to the user interface that says "Send to Manager for Approval.. When a user creates a ticket that requires their manager's approval, the ticket can be routed to the manager first, by checking the 'Send to Manager'. Then, the manager can check the 'Approved'; box and submit the ticket to the Help Desk.

Comment (1)

Dan Broere
Would love to also have this feature

Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...

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