Thank-you for the recent feature that allows create of a new linked ticket.<br /><br /> <br /><br /> Take that a step further and something even more useful for our team would result. <br /><br /> <br /><br /> Provide the ability to link &quot;existing&quot; tickets together. While creating a &quot;new&quot; linked ticket is helpful in some cases, more often, we find that we have multiple tickets that need to be linked together and just merging the tickets would not be appropriate.<br /><br /> <br /><br /> One example might be the case of an &quot;incident&quot; where multiple customer report one of several symptoms when in fact the root cause is a single incident. Linking them together could allow us to have an incident ticket with root cause analysis and resolution, while replying uniquely to each &quot;symptom&quot; ticket individually.<br /><br /> <br /><br /> <br /><br /> Thanks!