The ability to set the default action in preferences when replying to a ticket to be “Send Reply as Awaiting Agent” , "Awaiting User" etc.
Ie. for each agent to be able to choose what they want the default to be when they respond to a ticket
The ability to set the default action in preferences when replying to a ticket to be “Send Reply as Awaiting Agent” , "Awaiting User" etc.
Ie. for each agent to be able to choose what they want the default to be when they respond to a ticket
Kérjük ebbe a mezőbe írja hozzászólását, majd kattintson a 'Hozzászólás beküldése' gombra...
Kérjük, jelentkezzen be vagy regisztráljon, ha megjegyzést szeretne hozzáfűzni.