A knowledgebase may have public resources which are indexed by search engines.
Therefore, it should be possible to provide the meta description and associated SEO information as a bare minimum, so that entries in search engines are well optimised.
Add metadata for knowledgebase articles - Ötlettár / Feature Request - Deskpro Support
PS. I am happy to help with writing this, but I have no way of contributing it. If you point me in the direction of templates or something on GH I am happy to put some time into it and make a PR.
Hey Ruth- thanks again for offering to help with this request. We don't have a public GH at the moment but will let you know if anything changes :) Thanks!