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Feature Request Bug Report DPQL Reports
Submit Suggestion
Feature Request Bug Report DPQL Reports
Ötlettár
Ötlettár
Submit Suggestion
Feature Request Bug Report DPQL Reports
Title
Status change
Hozzászólás?
Activity
Sync Deskpro contacts to Outlook
… In Development
0
The ability to see sites a user was on before they start a chat
In Development 1m Collecting Feedback
0
Ability to resize the subject section column
Report 56m Collecting Feedback
0
Disable / Enable individual keyboard shortcuts / commands
… In Development
0
Improve the Messenger API
… Collecting Feedback
0
Allow setting the main font family
Report 1h Collecting Feedback
0
Make display fields translatable
In Development 59m Collecting Feedback
0
Cursor always on top when scrolling one page further in the ticket view
Report 26m Collecting Feedback
0
Different captcha rules for 'guests' and 'users'
Report 2m Collecting Feedback
0
Repeating Task or Ticket
In Development 2mos Collecting Feedback
1
Link Articles and Guides to Ticket?
In Development 1 perc Collecting Feedback
0
Link to articles and guides in ticket replies?
… In Development
0
List of tickets on organization page
Report 3 hónap Collecting Feedback
0
Agent Instigated Chat
In Development 14 másodperc Collecting Feedback
1
agent assign for linked tickets created from a forward
In Development 5 perc Collecting Feedback
0
Changing the colour of simple stats on dashboards
… Collecting Feedback
0
Overriding Chat Widget Settings using custom departments.
… Collecting Feedback
0
Option for admin not to send email when updating agent password.
In Development 31 másodperc Collecting Feedback
0
Allow users under specific domains to register themselves
In Development 45 perc Collecting Feedback
0
Report row limit
In Development 6 másodperc Collecting Feedback
0
Determine how often agents send emails when creating ticket in agent interface
In Development 3 hónap Collecting Feedback
0
Increase hit_record table to hold more than 7500 records
In Development 3 hónap Collecting Feedback
0
Send a notification if an attachment is stripped out of an incoming email due to disabled file types.
… Collecting Feedback
0
Allow <pre> html tags in the message body of user replies
Report 6 nap Collecting Feedback
2
make completed SLA's clearer in the interface
Planning Collecting Feedback
0
Changing the Colour of Stat Background
Planning Collecting Feedback
0
being able to search in Organisation's Notes
Planning Collecting Feedback
0
Notifications when email attachments exceed the size threshold.
Planning Collecting Feedback
0
Download All Attachments
Planning Collecting Feedback
2
An F5 iRule to set cache-control headers
Planning Collecting Feedback
0
Plain Text Email from Ticket Replies
Planning Collecting Feedback
0
v2 API: Proper handling of mandatory custom fields.
Planning Collecting Feedback
0
Grouping custom stats
Planning Collecting Feedback
0
Improve feedback’s comment possibilities
Planning Collecting Feedback
0
Ordering tickets according to the date of the last modification when adding a Note
Planning Collecting Feedback
0
Listing the top contributors
Planning Collecting Feedback
0
Having option to list all of my earlier feedbacks somehow
Planning Collecting Feedback
0
Macro - Keep tab open action
Planning In Development
0
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Planning Collecting Feedback
0
Adding multiple users to the 'To' user field
Planning Collecting Feedback
0
Setting a default status when a note is added.
Planning Collecting Feedback
0
Make Leaders for Teams
Planning Collecting Feedback
0
Show Count badges/bubbles only when > 0
Planning Collecting Feedback
0
A better way to track agent ime
Planning Collecting Feedback
0
Joomla setup
Planning Collecting Feedback
0
DPQL: Average response time for every agent response
Planning Collecting Feedback
0
Satisfaction survey reporting
Planning Collecting Feedback
0
Confluence integration
Planning Collecting Feedback
0
Close ticket - last message
Planning Collecting Feedback
0
delaying emails
Planning Collecting Feedback
0