Deskpro Support

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Deskpro Legacy

Creating an Impact, Urgency and Priority matrix

Matthew Wray

9. sij 2024.
How do I assign out-of-hour tickets to a particular team?

Ben Henley

9. sij 2024.
How come my "1 day" SLA has a failure date 3 days away?

Ben Henley

9. sij 2024.
How can I translate Help Center phrases into other languages or improve an existing translation?

Grace Howlett

9. sij 2024.
What is the size limit on attachments within Deskpro?

Ben Henley

22. sij 2024.
How can I set up agent permissions, permission groups and department access?

Ben Henley

7. velj 2024.
How do I automatically sort email that's forwarded into a single inbox?

Ben Henley

13. velj 2024.
How do I embed a contact form within my website?

Ben Henley

2. ruj 2024.
How can I use Zapier with Deskpro?

Benedict Sycamore

23. srp 2024.
How can I have different signatures in emails for tickets across different brands?

Grace Howlett

17. lis 2024.