Option for agents to write in chat after user has left / timed-out - Community / Feature Request - Deskpro Support

Option for agents to write in chat after user has left / timed-out Collecting Feedback

Elizabeth Quezada

There is no option to type/write once a user timeout. Sometimes customer comes back again and type after this "user timeout" or "chat ended by user" but unfortunately agents can't answer chat anymore.

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New Feature Request

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Autor: Elizabeth Quezada
Last update: 10. stu 2023.
Category: Chat

Option for agents to write in chat after user has left / timed-out - Community / Feature Request - Deskpro Support

Option for agents to write in chat after user has left / timed-out Collecting Feedback

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