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Baza znanja 0
News 0
Files 0
Community 15

Showing results in Baza znanja for: “Agent Interface” (0)

Showing results in Community for: “Agent Interface” (15)

Delayed Send Feature
3Y
Auto Save for creating new ticket
6Y
Option for agent interface to default to Note
3Y
Granular Field Visibility Access in the CRM
0s
Let the Agent Keep a Reply Draft when Changing the User
6Y
Viewing agent-only notes
4Y
Forward entire ticket history
6Y
Allow for “Internal Only Tickets”
0s
Allowing for text to be added above Reply Line
0s
Task creation usability enhancement
3Y
See Urgency of ticket when set to Awaiting User and Resolved
2Y
Add 'create feedback' on context menu from within a ticket
6Y
Add a list of related articles in /kb/{article_id} to the response output
7Y
Ability to restrict certain agents from viewing notes
7Y
Department Avatars are inconsistent across the helpdesk
1Y

Showing results in News for: “Agent Interface” (0)

Showing results in Files for: “Agent Interface” (0)

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