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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
34
Round Robin Permissions
Christopher Newton
20. svi 2020.
Collecting Feedback
3
26
Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
18. svi 2020.
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Ahmad Sahrizal
14. svi 2020.
Collecting Feedback
0
59
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
13. svi 2020.
Collecting Feedback
2
21
Share Hidden Flags
Yann Desjardins
13. svi 2020.
Collecting Feedback
0
19
Insert KB article link/content into ticket if the search is used
Thorsten Breuer
29. tra 2020.
Collecting Feedback
0
21
Mass Update Existing Users Language with Trigger
Lieven Embrechts
29. tra 2020.
Collecting Feedback
0
22
Show more than 50 tickets in the ticket overview
Thorsten Breuer
29. tra 2020.
Collecting Feedback
0
32
more triggers in CRM
Lieven Embrechts
22. tra 2020.
Collecting Feedback
1
27
Preferred Organization Language
Lieven Embrechts
22. tra 2020.
Collecting Feedback
2
33
I want to be able to customize the default Follow Up action type
Jouni Matikainen
16. tra 2020.
Collecting Feedback
1
27
New line in chat text
Kevin Horn
15. tra 2020.
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Josh Olson
14. tra 2020.
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Gerald Buechter
8. tra 2020.
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Jason Voice
8. tra 2020.
Collecting Feedback
0
23
Pending article notifications
Thorsten Breuer
7. tra 2020.
Collecting Feedback
0
37
Agent Instigated Chat
Azeem Javed
6. tra 2020.
Collecting Feedback
1
32
Icons for brands
Errol
6. tra 2020.
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Azeem Javed
31. ožu 2020.
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Gerald Buechter
26. ožu 2020.
Collecting Feedback
0
24
Edit Warning Box
Bas Rikkerink
25. ožu 2020.
Collecting Feedback
0
48
Username Login for Users
Randy
25. ožu 2020.
Collecting Feedback
2
24
Filter Notifications
Paul Vonic
24. ožu 2020.
Collecting Feedback
0
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Marion Abramo
18. ožu 2020.
Collecting Feedback
0
16
Better visibility of absolute dates/times for tickets on user portal
Marion Abramo
18. ožu 2020.
Collecting Feedback
0
23
agent assign for linked tickets created from a forward
Henrik Tjernberg
18. ožu 2020.
Collecting Feedback
0
25
Change default selection in chat dropdown?
Bear Golightly
18. ožu 2020.
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
adam johnson
16. ožu 2020.
Collecting Feedback
0
32
Article agent permissions
Rick Altobello
13. ožu 2020.
Collecting Feedback
0
24
Ability to change the reporting widget colours
Tasha Baker
10. ožu 2020.
Collecting Feedback
1
32
Multilevel Department
Ahmad Sahrizal
6. ožu 2020.
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Marion Abramo
6. ožu 2020.
Collecting Feedback
0
31
Speech recognition & Deskpro...
Brian Bennett
4. ožu 2020.
Collecting Feedback
0
32
Article Permissions
Malou Axelstén
3. ožu 2020.
Collecting Feedback
0
23
Overriding Chat Widget Settings using custom departments.
Lu Parente
2. ožu 2020.
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
L
2. ožu 2020.
Collecting Feedback
0
21
Increase Chat Permission Options
L
28. velj 2020.
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Marcus Bell
27. velj 2020.
Collecting Feedback
0
21
Snippet Owner
Peter Huber
27. velj 2020.
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Marcus Bell
27. velj 2020.
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Thorsten Breuer
26. velj 2020.
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Marion Abramo
24. velj 2020.
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Marion Abramo
24. velj 2020.
Collecting Feedback
0
25
Speeding up the loading of agent's interface
Zsolt Kiss
23. velj 2020.
Collecting Feedback
1
31
Compulsory time logging
Paul Vonic
12. velj 2020.
Collecting Feedback
1
21
Hiding Inactive users and organizations
E Lee
10. velj 2020.
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Ahmad Sahrizal
6. velj 2020.
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Marcus Bell
6. velj 2020.
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Katelyn
6. velj 2020.
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Steve, Lam Hang
4. velj 2020.
Collecting Feedback
1