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Help Center
Search Labels
"Knowledgebase"
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Knowledgebase
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Knowledgebase
2
News
0
Files
0
Community
15
Showing results in Knowledgebase for:
“Knowledgebase”
(2)
I don't want to show the author for
Knowledgebase
Articles
1Y
How do I set up an internal
knowledgebase
for agents only?
1Y
Showing results in Community for:
“Knowledgebase”
(15)
Ability to edit published
knowledgebase
articles, but keep edits as draft
6Y
Allow recently created articles on KB to be marked as *NEW*
0s
Knowledge Base Article Approval Process
3Y
Add metadata for
knowledgebase
articles
0s
Knowledgebase
and Downloads Navigation Improvements
7Y
Agent Seperation for
Knowledgebase
Sections
0s
Network Drive/UNC path links in KB articles
8Y
More powerful "convert ticket to
knowledgebase
(kb) article"
7Y
View old revisions of
knowledgebase
articles
6Y
Restrict
knowledgebase
categories queried when submitting tickets
7Y
Restrict agent permissions to
Knowledgebase
(KB)
4Y
Change the order of FAQ's
11M
Would like to see the knowledge grouping as part of the search list
5Y
Change new Article Status
3Y
Settings to completely hide author, date and/or number of comments from the
knowledgebase
6Y
Showing results in News for:
“Knowledgebase”
(0)
Showing results in Files for:
“Knowledgebase”
(0)