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DeskPRO Build #339 Released - News / Release Announcements - Deskpro Support

Meith 11 2014

DeskPRO Build #339 Released

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We are pleased to announce a new release of the DeskPRO helpdesk platform, build #339.

The following is an automatically generated list of changes in this release:

  • FIX Macros not appearing in agent interface
  • FIX Handling of link users click when validating their email address
  • FIX 'check user is validated' trigger criteria
  • FIX In reporting interface, links to other interfaces were invalid for servers without clean URLs enabled
  • FIX False 'test' failures when setting up some user auth apps
  • FIX 'Unresolved tickets with 10 or more agent replies' report
  • FIX Custom reports did not process replacement options in title
  • FIX Header in reports interface, and add link to download reports manual
  • FIX Formatting on agent chat history section
  • FIX Ticket satisfaction links were not showing in user emails
  • FIX Agent open chat lists had bad formatting
  • FIX A few UI locations not handling 'disable registration' setting
  • FIX Some user auth apps were marked as single-instance apps

This update has now been rolled out to all Cloud customers.

If you are using DeskPRO Download, you can update your installation from the admin interface.

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