We are pleased to announce a new release of the DeskPRO helpdesk platform, build #14.

The following is an automatically generated list of changes in this release:

• Fix select2 search field being too big
• Fixes to ActiveDirectory
• Fix off-by-one index when viewing a error report
• Grouped listing of triggers
• Have time option be run order for time-based triggers
• Re-phrasify choose trigger page
• improve language for trigger types
• Add ability to edit headers on other sections in portal editor
• Add ability to define custom sidebar blocks in portal editor
• Layout of new trigger options, fix phrasing for relative 'x days ago' type criteria
• Get rid of weird cursor bug in select2 for ff13 (maybe?)
• Fix undefined var in subject ref match detector
• Fix array_merge notice
• Fix couple locations where using old reference to ref generator
• Fix display of choice fields in userland
• Changes to listings of downloads
• Changes to adding/editing downloads from agent - "title" just becomes filename - Sepcific edit file control instead of hacked in file upload field as part of content edit
• Download sidebar being hidden
• Add new chat activity type
• First few messages of chat are subject
• Fix bad phrase
• If a user comes back to a chat after it has timedout, the chat is resumed
• Dont play sound notification for own messages
• Handle null chat in sending attachment
• Fix for err 572: 'parentNode' is null or not an object'
• Fix error 573: 'page' is null or not an object
• Fix error 571: 'TypeError: can't convert undefined to object'
• Replace 'submit beta feedback' button with 'ask the deskpro team a question'
• Prevent trying to add a new user with an existing address
• Apply bug fixes to select2 that caused placeholedr to disappear
• Fix spacing around checkbox/radio options
• Links should open in new window on user chats
• Pipe separator between name and time on chat lists
• Change log level to info

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.