We are pleased to announce a new release of the DeskPRO helpdesk platform, build #107.

The following is an automatically generated list of changes in this release:

• Hide the query editor from the main report builder page as well by replacing it with an introduction section.
• Only show the query when printing when it's not coming from a saved report.
• Add automatic linking support when referencing a relationship (like tickets.agent) that has a known linking method (using ID only).
• Add basic LINK(print, url, [args]) function that allows links to be generated in HTML output. The link parameter defaults to being relative to the DP root and takes params in sprintf format.
• Fix offline message when no db connection made yet (eg cron from upgrade
• Fix a couple bad log lines
• Fix path to breadcrumb-bullet.gif
• Enable 'agent' grouping under team tickets
• Fix transaction nesting, possible un-persisted validating email record
• Fix invalid token name in resolveDeletedTicket
• Fix error when chat user comes back after timeout
• Handle when validating address already a user
• Hide the query for a built-in report by default.
• Ensure that the report loading indicator is always displayed and that you are scrolled to the main report contents properly.
• Clean up column titles on built-in reports where possible.
• Better display of the report list.
• Remove commas from year output.
• Favoriting a report adjusts the favorite list in the sidebar automatically.
• Automatically adjust the hight and labels usage on pie graphs that have a lot of slices.
• Use expandable textareas in the query builder.
• More spacing between report items.
• Larger default report sidebar.
• Make reports load via AJAX (hash change events) where possible.
• Show send feedback window on JS error
• After upgrades, clear the CSS cache blob so its regenerated based on any new css templates
• Fix lic check counting deleted agents
• Add support for pie charts as well as bar and line graphs.
• Support for displaying up to 2 output types in DPQL (such as DISPLAY BAR, TABLE).
• DPQL output bug fixes and improvements.
• Improve plan listing in admin dashboard a bit
• Dont load offline sites
• Basic graphing support (line and bar graphs) for DPQL reports.
• Prepend new notify rows to list
• Fluid width for feedback vote button for other langs
• Fix setting agent owner when creating team filters from admin interface. This would result in it showing up in the agent interface due to the permission passing on 'own' filter.
• Make possible to not use 2lvl select by adding class 'no-dp-select'
• Need to set gateway and gateway address in NewTicket or else it'll be set after triggers execute
• Add language field that was missing in a few places
• Clean up massactions form a bit
• Fix tab scroll height correction

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.