"Unassigned" Ticket Status Missing - Community / Bug Report - Deskpro Support
"Unassigned" Ticket Status Missing Finished
The option to leave a ticket "Unassigned" when CREATING a NEW ticket has disappeared from the list of options under "Agent".<br /><br />
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You can retroactively change the assignment to UNASSIGNED AFTER the ticket has been created... but this is cumbersome.
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