It will be great to create more settings for ticket deflection feature https://manuals.deskpro.com/html/admin/portal/customizing-portal.html#ticket-deflection. For examplle we want it to find articles in KB depending on the chosen categories of the new ticket.
Gaelic
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Add a comment
Please log in or register to submit a comment.