Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
DPQL Reports Feature Request Bug Report Design Feedback
Submit Suggestion
DPQL Reports Feature Request Bug Report Design Feedback
Community
Community
Submit Suggestion
DPQL Reports Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
17
Replace 'Department title' with 'Department title for users' for email template variables
Koen Glotzbach
Dec 21, 2018
Collecting Feedback
0
24
Improve sorting in Publish
Drew
Dec 21, 2018
Collecting Feedback
0
17
Agent hours report enhancements
Steve, Lam Hang
Dec 5, 2018
Collecting Feedback
0
25
No way to view my feedback
Steve, Lam Hang
Dec 4, 2018
Collecting Feedback
0
13
Languages - Subject lines
Errol
Nov 27, 2018
Collecting Feedback
0
19
Transcript retrieval
Becky
Nov 20, 2018
Collecting Feedback
0
20
Merged tickets should leave the order number of the merged ticket as a comment
Jeremy Cunningham
Sep 28, 2018
Collecting Feedback
1
28
Update JIRA-logo
Mirjam
Sep 27, 2018
Collecting Feedback
0
22
Reusing Attachments within Tickets
Kim STRUELENS
Sep 27, 2018
Collecting Feedback
1
18
Numbered list in snippets
Jeremy Cunningham
Sep 26, 2018
Collecting Feedback
0
20
Creating a snapshot of system setup and configuration on cloud
James Wanless
Aug 29, 2018
Collecting Feedback
0
17
Task handling improvements
Zsolt Kiss
Aug 26, 2018
Collecting Feedback
0
10
Add "pause" and "reset" options when answering a ticket
NL Hulshof
Aug 14, 2018
Collecting Feedback
0
14
Downloading documents
Kieron Hill
Jul 13, 2018
Collecting Feedback
0
26
API v2: POST messages into /tickets/{id}/messages as end user
Harry Hellerschmid
Jul 5, 2018
Collecting Feedback
0
29
A separate agent permission to be able to control agent followers
Christoph Strauss
Jun 26, 2018
Collecting Feedback
1
18
Snippets Autocomplete!
Jeremy Cunningham
Jun 25, 2018
Collecting Feedback
0
17
Fixed Ticket Title
Christoph Strauss
Jun 5, 2018
Collecting Feedback
0
18
Ability to reference an external ticket responses email subject through a variable
Robin Wolters
Jun 4, 2018
Collecting Feedback
0
16
New functions for new multibrand actions
Samuel Waser
May 25, 2018
Collecting Feedback
0
32
Improve the refresh behaviour when adding multiple labels to a ticket
Timothy Vinckier
May 17, 2018
Collecting Feedback
0
23
Ability to Edit Follow up
E Lee
May 15, 2018
Collecting Feedback
1
23
Sorting of predefined choices
Philipp Bartsch
May 11, 2018
Collecting Feedback
0
26
Editing problems/incidents after creation
Ruth Cheesley
May 10, 2018
Collecting Feedback
0
21
Add option to use follow-ups as criteria in filters, searches and/or reports
Jeroen van der Steen
May 2, 2018
Collecting Feedback
0
28
Exclude a user from a support ticket
Catherine Neighbour
May 1, 2018
Planning
0
28
Automatic single sign on with active directory
Tram
Apr 19, 2018
Collecting Feedback
0
21
Make a list of used trigger variables
Philipp Bartsch
Apr 19, 2018
Collecting Feedback
0
9
Add option to easily deselect all custom layouts when creating custom fields
Dave Topan
Apr 11, 2018
Collecting Feedback
0
26
User Fields in Chat
Gunner
Apr 9, 2018
Collecting Feedback
0
24
Enable team sorting
Jason Pomery
Apr 5, 2018
Under Review
0
17
Snippets editing screen needs to be bigger
Stef Mooij
Mar 27, 2018
Collecting Feedback
1
17
Add a method to identify the original recipients of an EMAIL imported into DeskPRO
Jeroen van der Steen
Mar 15, 2018
Collecting Feedback
0
15
Add confirmation dialog on Discard Draft button
Christian Mattart
Mar 7, 2018
Collecting Feedback
1
15
Show new password requirements for users registering
James Kullberg
Feb 9, 2018
Collecting Feedback
0
27
Manuals for Users about how they can use the Deskpro User Portal
Paul Davies
Jul 21, 2017
Collecting Feedback
0
25
Options to disable more Features for better usability
Michael W.
Jun 17, 2017
Collecting Feedback
0
30
Better naming of embedded images
Timo Heil
May 9, 2017
Collecting Feedback
1
57
Managing Custom Fields in Admin
Matt Goldfarb
Mar 1, 2017
Collecting Feedback
1