Résultats de recherche
Affichage des résultats dans Base de connaissances pour : “live chat” (0)
Affichage des résultats dans Communauté pour : “live chat” (15)
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Public chat history should be visible to agent handling the ticket that was created from it
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Change chat widget status based on available agents.
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Ability to add company logo to chat widget
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Ability to disable or turn off the "Upload a File" feature in chat
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Insert KB article into Chat
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Ability to redirect chat depending on the Agent language
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Expose online/offline status by department in live chat
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XMPP support for Live Chat
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Agent is not available for chats by default
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Customize update chat message for agents
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Add option for agent to resend a chat transcript to a user
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Round Robin Chat Assignment
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Only allow user to start chatting once agent has joined
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Only the pictures of members of a chat department should be used on the proactive chat box
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Overriding Chat Widget Settings using custom departments.
Affichage des résultats dans Actualités pour : “live chat” (0)
Affichage des résultats dans Fichiers pour : “live chat” (0)