Passer au contenu principal

Download errors when running from behind a proxy: internal hostname being used - Base de connaissances / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: Download errors when running from behind a proxy: internal hostname is being used

Download errors when running from behind a proxy: internal hostname being used

Liste des auteurs

Question:


I'm running Deskpro behind a Nginx proxy under a different internal hostname. Some Deskpro urls are rendered with the internal hostname in them instead of the helpdesk URL or a relative path. All broken URLs seem to have file.php in common. Is there a setting I can change to force them to use our external URL?

Answer:

To resolve this problem:

  1. Make sure that the trust_proxy_data setting is set in config.php.

  2. Configure your proxy to send the correct X-Forwarded-* headers i.e. X-Forwarded-Host and X-Forwarded-Port


Utile Peu Utile

37 personnes sur 74 ont trouvé cette page utile

Ajouter un commentaire

Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.

Besoin d'un rappel de mot de passe?