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Allowing for text to be added above Reply Line - Palaute / Feature Request - Deskpro Support

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Allowing for text to be added above Reply Line Collecting Feedback

For instance right now you can add Custom HTML to be inserted in the subject or the body of an e-mail message but is limited to below the reply line. I was also thinking that on a note that by default I could put a #note above the reply above so that by default an e-mail reply to a note was also a note and if had to be a reply to an end user they would have to remove the #note. Since I can't add any text above the reply line the above wouldn't work for me. I'd like to see that as a future request.

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