Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Ota yhteyttä

New to Deskpro Support? Register for an account

Need a password reminder?

Add BCC to email created by trigger - Palaute / Feature Request - Deskpro Support

New Feature Request
Add BCC to email cre... Palaute
17

Add BCC to email created by trigger Collecting Feedback

When we close a ticket, we send a "satisfaction survey" to the customer. This email is BCC'd to another recipient, which ensures that the customer can click a link in their email to complete the survey.

With Deskpro, we can send the email to the customer/user, but there is no option to add a BCC. Have tried using the "Add headers" function, but BCC is ignored.

Lisää kommentti

Please log in or register to submit a comment.

Need a password reminder?
New Feature Request
Add BCC to email cre... Palaute

Tunnisteet

BCC Triggers
Tekijä
Stuart Travers
Last update
17.11.2023
Category
Automations