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Bug Report Design Feedback
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Bug Report Design Feedback
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Submit Feature Request
Bug Report Design Feedback
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Status change
Comments
Activity
Export Guide as PDF
Planning Collecting Feedback
2
Update ticket properties from variable in email text/body
Planning In Development
0
Trigger Action Based on Time Till Date Entered
Planning Collecting Feedback
0
Ability to use "Display Name' from AD as default agent name
Planning Collecting Feedback
0
Add Ordered by Date Assigned
Planning Collecting Feedback
0
Agent Email Notifications Department Specific
Planning Collecting Feedback
0
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Planning Under Review
0
Search for Article Custom Fields
Planning Collecting Feedback
0
Open shareable link to dashboard with Autorefresh ON
Planning Collecting Feedback
0
Relative Time vs Actual Time as Agent Preference
Planning Collecting Feedback
0
Allow News Notifications to be sent out After Publication
Planning Collecting Feedback
0
Add language recognition to Microsoft Translator Text app
Planning Collecting Feedback
0
Show Parent Custom Fields for Articles
Planning Collecting Feedback
0
Improve the behaviour of the ID display option in ticket filters
Planning Collecting Feedback
0
Notifications when email attachments exceed the size threshold.
Planning Collecting Feedback
0
Chat support in Deskpro mobile app
Planning Collecting Feedback
0
Show who is the main recipient of a Users message
Planning Collecting Feedback
0
App View Permissions
Planning Collecting Feedback
0
Standard Features
Planning Collecting Feedback
3
Ability to have saved sets of working hours for different SLAs
Planning Collecting Feedback
0
Alert for Pending Articles
Planning Collecting Feedback
0
Partial word search
Planning Collecting Feedback
0
An F5 iRule to set cache-control headers
Planning Collecting Feedback
0
Plain Text Email from Ticket Replies
Planning Collecting Feedback
0
Instant Messaging Features
Planning Collecting Feedback
0
Visibility over "real-time" agent activities
Planning Collecting Feedback
0
Multiple Download Categories
Planning Collecting Feedback
0
Close Ticket through email
Planning Collecting Feedback
0
v2 API: Proper handling of mandatory custom fields.
Planning Collecting Feedback
0
Is it possible to remove or hide the default filters?
Planning Collecting Feedback
2
Vertical Ticket View
Planning Collecting Feedback
0
Disable the Pending status
Planning Collecting Feedback
0
Different ticket defaults for departments
Planning Collecting Feedback
0
Missed Chat Notifications
Planning Collecting Feedback
1
Grouping custom stats
Planning Collecting Feedback
0
New Ticket Trigger - Set Organization
Planning Collecting Feedback
0
Subscriptions of Deleted agents for the publish section
Report 3 kuukautta Collecting Feedback
0
Improve feedback’s comment possibilities
Planning Collecting Feedback
0
Ordering tickets according to the date of the last modification when adding a Note
Planning Collecting Feedback
0
Listing the top contributors
Planning Collecting Feedback
0
Having option to list all of my earlier feedbacks somehow
Planning Collecting Feedback
0
Order ticket according to the date of the last modification
Planning Collecting Feedback
0
Listing my feedback somehow
Planning Collecting Feedback
0
Macro - Keep tab open action
Planning In Development
0
Remove required fields
Planning Collecting Feedback
0
use RSS feeds or have some way to import news
Planning Collecting Feedback
0
Interactive Troubleshooting Trees for the Portal
Planning Collecting Feedback
0
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Planning Collecting Feedback
0
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Planning Collecting Feedback
0
Glossary in Guides section
Planning Collecting Feedback
1