We’re pleased to announce the release of Deskpro Horizon, version 2024.30. This release includes a new WhatsApp feature, some product improvements and several bug fixes.
New Features
✨ We enabled Auto Message Replies using Triggers for WhatsApp messages (SC 151382).
To set up a WhatsApp auto-response Trigger, check out this article.
Latest Improvements
💅 Updates fs_files
table in Blobs v2 to use uuid
as the primary key instead of bigint
, and refactor all foreign key references accordingly (SC 149930).
💅 Made several updates to Help Center Forms to improve accessibility (SC 157235).
Bug Fixes
🐛 Added the ability to clear the default value for custom select fields with a radio display type (SC 155858).
🐛 Resolved network error that occurred in the admin panel after token expiration (SC 140436).
🐛 Ensured inline images in forwarded tickets are included in the email (SC 156310).
🐛 Migrated robots.txt from PHP to a static file in the serve directory for better performance (SC 156597).
🐛 Prevented the creation of duplicate records when importing organization social contacts with duplicate values (SC 156151).
🐛 Added a visible scroll bar on hover for ticket messages or notes when necessary (SC 153443).
🐛 Fixed error encountered when switching to a department containing a file field (SC 155999).
🐛 Corrected saving of custom community fields when selected forums are changed (SC 152920).
🐛 Updated links to accurate guides on the Email > Settings page (SC 156057).
🐛 Fixed continuous loading of shortcodes when macros query fails (SC 155937).
🐛 Removed duplicate entries from the permissions table to resolve saving issues (SC 154455).
🐛 Removed aliased email addresses from the CC field in messages (SC 147825).
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