I am not getting full-text search from the new search bar - مرکز آموزش / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

I am not getting full-text search from the new search bar

Last updated: ۱۸ آبان ۱۳۹۶ by Paul Davies

Question:

I'm not getting search matches on the full text of tickets with my Deskpro On-Premise installation. I only get matches on the subject line. What's going wrong?

Answer:

To enable improved search in Deskpro On-Premise, you must set up an Elasticsearch cluster and use it to index your helpdesk.

See the documentation on Installing Elasticsearch.

مفید Unhelpful

40 of 104 people found this page helpful

اضافه کردن نظر

Please log in or register to submit a comment.

ورود
Register

Author: Ben Henley
Last update: ۱۸ آبان ۱۳۹۶