Improve UX for customising translations - انتقادات و پیشنهادات / Feature Request - Deskpro Support
The UX is very difficult to use if you are trying to find specific terms and don't know where in the system they are. It would make more sense to have a search or filter system to be able to find the relevant string quickly.
A search function for strings in the language area would be nice indeed. More advanced option would also be great, where you can find a string and change it for multiple languages (e.g. if you want to replace "Knowledgebase" in mutliple languages by "FAQ" which is the same for many languages)