Add an 'unspecified' option for Department, and make Department required for closure. - انتقادات و پیشنهادات / Feature Request - Deskpro Support
Add an 'unspecified' option for Department, and make Department required for closure. Collecting Feedback
It would be nice to have the option to have the Department field in a ticket default to being either blank or unspecified, and require a field to be chosen before the ticket is able to be closed by an agent.
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