Ability for Admin to remote logout agent - انتقادات و پیشنهادات / Feature Request - Deskpro Support
Ability for Admin to remote logout agent Collecting Feedback
I would like a way to remotely log out an agent. I have had a couple situations where an agent forgets to logout at the end of their shift and as we are using the round robin feature the ticket will still get assigned to that agent.
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