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Reports on Tickets excluding the time ticket was on Resolved Status
Valentina Georgieva
Bahman 30, 1397 AP
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Add a variable for the ticket satisfaction comments left by users
Jamey Steinmann
Bahman 22, 1397 AP
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Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions
Gunnar Giffey
Bahman 22, 1397 AP
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Feedback Form - Provide option to force user to select a category
Steve, Lam Hang
Bahman 16, 1397 AP
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Re-arrange the top 5 articles under each categories (should be able to choose)
Chris Holt
Dey 27, 1397 AP
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Replicating criteria settings in the ticket form layouts for quicker form creation
Matias Fernandez
Dey 18, 1397 AP
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Replace 'Department title' with 'Department title for users' for email template variables
Koen Glotzbach
Azar 30, 1397 AP
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